Shipping policy
ORDER PROCESSING
Most orders are prepared within 1 to 3 business days after payment is confirmed. Processing
may take longer during holidays, periods of unusually high order volume, or for special-order
items.
TRANSIT ESTIMATES
Delivery timing depends on the destination, carrier, and service selected. Any delivery date
shown is an estimate rather than a guarantee.
Weather, carrier interruptions, address problems, and other circumstances outside our control
may affect transit time.
SHIPPING CHARGES
Shipping charges are based on package dimensions, weight, destination, and service level.
Complete wheel and tire packages may require ground, oversized, or freight service.
INSPECTING A DELIVERY
Inspect every package promptly after it arrives. If the carton shows visible damage, photograph
it before opening and retain all packaging materials.
Shipping damage must be reported to us within 48 hours of delivery.
ADDRESS ACCURACY
Customers must provide a complete and correct shipping address at checkout. We are not
responsible for loss, delay, or return caused by inaccurate or incomplete address information.
If a carrier returns a package because of an address issue, the customer may be charged any
additional shipping or redelivery expense.
CARRIER DELAYS OR LOST PACKAGES
After a shipment is accepted by the carrier, routing and delivery timing are managed by that
carrier. When possible, we will assist the customer with the carrier's claim process for a delayed
or missing shipment.
LOCAL PICKUP
Pickup may be available when shown at checkout or arranged with us before purchase. An order
confirmation and matching identification may be requested before merchandise is released.