Refund policy

These policies explain the terms that apply to wheel and tire purchases. Please review them

before submitting an order.

RETURN WINDOW AND ELIGIBILITY

A return request must be made within 14 calendar days after delivery.

To be eligible, wheels and tires must remain unused and in the condition in which they arrived.

Products that have been mounted, balanced, installed, driven on, modified, scratched, or

otherwise damaged are not eligible for return.

The buyer is responsible for confirming fitment before ordering, including wheel diameter, width,

bolt pattern, offset, tire size, and vehicle compatibility.

ITEMS NOT ELIGIBLE FOR RETURN

● Wheels or tires mounted or installed after delivery

● Tires used or driven on after receipt

● Special-order merchandise

● Customized wheel and tire packages

● Products altered or damaged after delivery

● Returns sent without prior approval

REFUND PROCESSING

After an authorized return is received, we will inspect the merchandise and notify the customer

whether the refund has been approved.

Approved refunds are sent back to the original payment method. Original outbound shipping

charges are not refundable.

Return shipping is the customer's responsibility unless we shipped the wrong product or made

another error with the order.

DAMAGED OR INCORRECT DELIVERIES

purchased.

Include clear photographs of the product, outer packaging, shipping label, and any visible

damage. Claims made after the 48-hour reporting period may not qualify for a refund or

replacement.

CANCELLATION REQUESTS

An order may be canceled only before processing begins or before it is released for shipment.

Once an order has shipped, it cannot be canceled and must be handled under the return policy.

EXCHANGES

Exchanges may be offered when replacement inventory is available. Unless the exchange

corrects an error by us, the customer is responsible for any price difference and all applicable

shipping charges